Managed IT

Total Peace of Mind for a Fixed Monthly Price
In today’s fast-paced business world, you can’t afford to waste time worrying about your IT network. At the same time, you need to know that your systems are running efficiently, securely, and reliably in order to stay productive.

Shared Office

That is why Integrated Business Solutions of Hawaii is Always On. With our Always On IT services, you get total IT support and management for a simple, fixed monthly price. We offer an ideal solution for clients who need the highest network reliability and top-quality service.

Managed I.T. from Integrated Business Solutions of Hawaii (IBS) frees your business from the hassle of the constant changes in the I.T. World. Call for Quote.

With our managed I.T. you can rest easy knowing all of your needs will be met. We offer annual support contracts for low flat rate fees. What is included in our I.T. management contracts?

  • IBS will maintain all servers. (Updates, Patches, Firmware, etc.)

  • IBS will repair all computers and servers.

  • IBS will maintain, repair, and service all routers, switches, firewalls, hubs, monitors, and networks.

  • IBS will provide unlimited remote desktop support Monday through Friday from 8AM to 5 PM.

  • IBS will provide unlimited on-site support Monday through Friday 8 AM to 5 PM. (Travel restrictions may apply)

  • IBS will provide complimentary consulting services to help the customer improve technology and or cost-saving measures.

  • IBS will not be onsite unless contacted for support or checkup.

  • IBS will occasionally “pop-in” to check on servers for potential problems and system errors.

  • IBS will provide same-day support when possible. Calls after 3 PM HST may be next-day response.

 

Since Integrated Business Solutions is not your “I.T. GUY” on salary at your company we aim to please and be helpful. This guarantees you the customer will be happy with our service and you may consider renewing after your one-year agreement expires.

Advantages of Managed IT
IBSH takes a comprehensive approach to IT services. By ensuring that your network operates at peak efficiency levels, we allow you to focus on running your business.

Advantages of Always On Managed IT services include:

  • Peace of Mind

    • Our IT experts make sure that everything on your network runs smoothly 24/7. Whether you need a consultation or on-site support, our team is always there to help you. We enable you to sidestep downtime due to network issues and meet both the current and future needs of your business.

  • Transparency

    • At IBSH, we strongly believe in keeping open lines of communication with our clients. We use CEO Juice to send a notification when your service call has been received, when we’ve dispatched a technician and when the call has been completed. Additionally, we provide monthly reports on our activities and important network issues. We want you to feel comfortable and confident that we’re helping you and your staff accomplish more.

  • Affordable Plans

    • IBSH will work with you to create an IT program tailored to your specific business needs. You’ll be able to manage your IT budget better.

  • Professional, Unlimited Support

    • Our Always On IT team has up-to-date certifications and provide the highest level of courtesy and customer service. We can even help you remotely by accessing your computer and network, so for certain types of issues, you don’t even have to wait for a “service call.”

  • Network Support & Security

    • Your business can’t afford downtime caused by malware or other IT problems. With Network Support and Security, Integrated Business Solutions of Hawaii ensures that your systems stay up and function at optimal levels.​ IBSH has the resources and personnel to monitor and maintain all of your critical IT systems. Our available services include:​​

      • Server and Desktop Management

        • IBSH monitors your computers and servers 24/7 and addresses potential issues before they can create larger problems. We patch, back up and manage your network remotely and without interfering with your company’s operations. 

      • Help Desk Support

        • Whenever a problem arises, you can call us or start a remote support session. We have the ability to fix most problems remotely with minimal inconvenience to you.​

      • Anti-Virus, Spam Filtering and Malware Protection

        • As part of our monthly service programs, we protect your network from outside intrusions.​

      • Data Backup Solutions

        • IBSH offers both cloud and onsite backup solutions to ensure that you don’t lose valuable information when a disaster occurs. We’ll work with you to find the best option and have your data stored and updated every day.​

      • Onsite Support and Emergency Response

        • When a problem can’t be fixed remotely, we can send out a technician. Our maintenance programs include unlimited onsite and emergency response visits for addressing hardware issues or installing new equipment.​

      • IT Strategy

        • Our highly trained, experienced engineers can provide strategic IT planning to both meet your organization’s current needs and prepare for future demands.

      • For more information on Network Support and Security, contact us for a no-obligation assessment.